The owner and administrator of the website 2xieme.com (further referred to as the Site) is SC Deuxieme Fashion Guru SRL, with the address 14-16 Peroni Street, 1st floor, room 6, District 4, Bucharest, Romania, with VAT identification number RO42672392, Trade Registration number J40 / 16112 / 08.11.2018, e-mail email@example.com.
Usage of the Site for information, visits or purchases implies acceptance of the Terms and Conditions below. We recommend reading the Terms and Conditions carefully. Failure to accept the Terms and Conditions makes it impossible to purchase products from the Site.
Deuxieme Fashion Guru SRL has the right to change the contents of this document without prior notice. The latest version can be found in the “Terms and Conditions” section of the Site.
Without a prior written permission from Deuxieme Fashion Guru SRL you are not allowed to use as part of a hyperlink, reproduce or permit the usage or reproduction of the logo or any other graphic properties or trademarks.
1. Document’s Scope
1.1. The Terms and Conditions regulate all distance sales of the Products indicated and offered for sale on the Site, made by Deuxieme Fashion Guru SRL, in User’s favor.
1.2. The unique sales contract is concluded only in electronic form, by the User accessing the Site and by accepting it. The User’s acceptance is done by indicating with the mouse and applying a click (hereinafter, for convenience, “Click”) in the box for accepting the contractual conditions of Deuxieme Fashion Guru SRL, and making a purchase order in accordance with the procedure offered on the Site.
1.3. Before concluding a sales contract, the User is aware and unconditionally accepts that their declarations for accepting the Terms and Conditions and as well the conclusion of the contract are valid in electronic form by Click and / or by conclusive facts (such as, for example, payment and taking over the products by the User).
1.5. The User can and it is recommended to download and save locally the Terms and Conditions, by accessing the site’s “Terms and Conditions” section and as well as by accessing the link indicated in the order confirmation received from Deuxieme Fashion Guru SRL.
1.6. The applicable Terms and Conditions are those in force on the date of successful placing an order by the User.
2.1. Before concluding the purchase contract, the User examines the characteristics of the chosen Products, these being illustrated in the product sheets. Deuxieme Fashion Guru SRL undertakes to describe and present the items sold on the site in the clearest possible way. However, there may be errors, inaccuracies or small differences between the presentation of the article on the Site and the actual product. In addition, the photos of the Products presented on the Site do not represent a contractual element, they are only illustrative.
2.2. The User can place Orders on the Site by adding the desired Products in the shopping cart, following to complete the Order by making the payment as per the indicated ways. Once added to the shopping cart, the product is available for purchase as long as it is in stock. Adding a Product to the shopping cart, in the absence of completing the Order, does not entail the registration of an order, implicitly nor the automatic reservation of the Product.
2.3. By completing the Order, the User agrees that all the data provided by them, necessary for the purchase process, are correct and complete at the date of placing the Order, as well as that the Seller can contact them by any means available, in any situation where it is necessary to contact the Buyer, and that they have received through the Site, before concluding the purchase contract and before validating the order with “payment obligation”, the following information regarding:
– the identity and contacts of the Seller
– the total price of the Products, including taxes, details of shipping costs and any other costs, by case
– payment obligation and payment methods
– the duration which the Seller undertakes to deliver the goods
– the conditions, ways and procedures for exercising the right of withdrawal from the contract (point 6 of the Terms and Conditions), as well as a withdrawal form
– the cost of returning the goods is borne by the User, in case of withdrawal
– the legal guarantee of conformity for the purchased goods
– if applicable, the conditions of after-sales assistance and commercial guarantees offered by the Seller
2.4. The User can at any time, even before concluding the contract, to know the information regarding the identity of the company Deuxieme Fashion Guru SRL:
– Deuxieme Fashion Guru SRL
– Headquarters: 14-16 PERONI Street, District 4, Bucharest, Romania
– VAT identification number: RO42672392
– E-mail: firstname.lastname@example.org
2.5. In accordance with the rules of electronic commerce, Deuxieme Fashion Guru SRL informs the User of the following:
– in order to purchase the products, the User must complete and send the purchase order form in electronic format, following the instructions on the Site
– before sending the order form, the User will be able to identify and correct any errors when entering the data, following the instructions indicated on the site in the different phases of the acquisition
– the sales contract is concluded when Deuxieme Fashion Guru SRL sends the e-mail with the order confirmation mentioned above, to the User. It is recommended to keep or store the received electronic message and its annexes on a durable medium the as proof of purchase.
– the purchase order will be submitted in the database of Deuxieme Fashion Guru SRL for the time necessary to process the order and in any case, according to the law.
2.6. The Seller may cancel the User’s Order, following a prior notification addressed to the latter, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other in the following cases:
– non-acceptance by the issuing bank of the Buyer’s card, of the transaction, in case of online payment
– invalidation of the transaction by the card processor approved by Deuxieme Fashion Guru SRL, in case of online payment
– the data provided by the Buyer, on the Site, are incomplete and / or incorrect
3. Terms and conditions of sales
3.1. The offers published on the Site are available in a limited time and with limited quantities of Products
3.2. The products offered on the Site are in a limited quantity and can be finished before the offer expires. It may happen that the ordered product is no longer available even after sending the Deuxieme Fashion Guru SRL order confirmation e-mail. If the ordered Product is not available, the User will be promptly informed by e-mail and the purchase order will be canceled. With the User’s consent, Deuxieme Fashion Guru SRL undertakes to replace the ordered Product with another Product or to return the amount paid by the User, if applicable, within 14 (fourteen) days from the date of the order. The refund amount will be communicated by e-mail and will be credited by the same payment method used by the User, unless otherwise agreed between the parties.
3.3. Deuxieme Fashion Guru SRL is not responsible for any refund delay which depends on the payment method used by the User, the Deuxieme Fashion Guru SRL’s bank or the bank where the User has a registered account.
3.4. The price of the Products can be modified without notification, provided that the price charged to the User is the one published in the product sheet at the time of sending the order.
3.5. The products can be sold with discount. The discount is indicated in the product sheet and is applied on the listing price usually practiced on the public, as indicated by the manufacturer or by the result of market studies. In any case, the reference price mentioned above is only an indication of the value of the product and may be different at another seller.
3.6. The products will remain the property of Deuxieme Fashion Guru SRL until the User finalizes payment of the purchase price and delivery costs, if applicable.
3.7. For online payments, Deuxieme Fashion Guru SRL will process the purchase order only after receiving the payment confirmation of the full amount, as indicated in the order form.
3.8. In case of refund payments, the order will be processed within a maximum of three working days from its receiving by Deuxieme Fashion Guru SRL, which corresponds to the receiving of the confirmation e-mail from the Buyer.
3.9. Deuxieme Fashion Guru SRL takes the right to refuse orders from Users who do not offer sufficient solvency guarantees or with whom disputes are being resolved.
4. Products delivery
4.1. The Seller undertakes the Products delivery by express delivery. The products are delivered to the address indicated by the Buyer in the order. It is understood that the address indicated by the User in the purchase order is used for the shipping address and that this cannot be changed in any way after the end of the purchase process. The user is solely responsible for the address provided for shipment. For avoiding fraud, the carrier responsible for delivery reserves the right to check an identity document of the User, which verifies the coincidence of the order and payment data. For the same purpose, the User must provide a telephone number – preferable mobile – that can be used during the transaction or shipment, as well as the intercom number from the delivery address, if applicable.
4.2. The delivery time is the one indicated during the purchase process. In case of omission of a specific delivery date, this will take place no later than 30 (thirty) days from the confirmation of the order by Deuxieme Fashion Guru SRL.
4.3. Upon the products delivery to the designated shipping operator, Deuxieme Fashion Guru SRL will send the User an e-mail confirming the shipment, containing, if possible, the tracking code with which they can check the status of the shipment on the shipping operator’s website. Deliveries will be made from Monday to Friday, during normal working hours, only on business days.
4.4. The delivery is considered completed when the Product is made available for the Buyer, at the address specified in the purchase order.
4.5. Receiving the Products represents the Buyer’s acceptance that the products have arrived in good condition, and that the invoice represents the sale-purchase contract according to the Romanian legislation in force.
4.6. If the Product is not delivered or is delivered late, the Buyer can send a complaint to Deuxieme Fashion Guru SRL by e-mail at email@example.com, indicating the number and date of the order as mentioned in the e-mail order confirmation, but also the data on the issued invoice. Deuxieme Fashion Guru SRL will examine the complaint and will communicate the result to the Buyer as soon as possible, and in any case within a maximum of 30 (thirty) days from the date of filing the complaint.
4.7. If the Product is not delivered, Deuxieme Fashion Guru SRL will refund the amounts paid by the Buyer as soon as possible and in any case within 30 (thirty) days from the date of submission of the application. The refund amount will be communicated by e-mail and will be credited by the same payment method used by the Buyer, unless otherwise agreed between the parties or by voucher. However, it is understood that Deuxieme Fashion Guru SRL declines any responsibility for any delays in crediting the repayment that depend on the management system of the payment method used by the Buyer, by the bank of Deuxieme Fashion Guru SRL or by the bank where the Buyer has the account registered. The possibility for the User / Buyer to adhere to the current commercial offers, remains unaffected.
4.8. If the delivery was made with a delay of more than 30 (thirty) days from the delivery time indicated on the Site, the Buyer has the right to refuse receiveing the Products, in which case the previous paragraph will apply.
4.9. The maximum value of the damages that can be paid by Deuxieme Fashion Guru SRL towards any Buyer in case of non-delivery or improper delivery is the value of the amount collected by Deuxieme Fashion Guru SRL from the Buyer in question.
4.10. The products delivery sold by Deuxieme Fashion Guru SRL is free.
5. Payment and invoicing
5.1. Deuxieme Fashion Guru SRL will issue to the Buyer an invoice for the delivered Products. The buyer has the obligation to provide the necessary, correct and complete information in order to issue the invoice, in accordance with the legislation in force.
5.2. Payment for the Products purchased on 2xieme.com can be made only in advance and online:
- with credit/debit card, through the Stripe portal (https://stripe.com), for all Products
- through Paypal, for all Products
5.3. For greater security, only payment service providers have access to payment data, while Deuxieme Fashion Guru SRL does not have the possibility to know or store such data. Specifically, regarding credit or debit card transactions, the data on the card are not stored in any computer systems belonging to Deuxieme Fashion Guru SRL. The management of this data is ensured by the provider in charge of the payment services, and Deuxieme Fashion Guru SRL does not have the possibility to know or save this type of data.
5.4. When the order is placed, the card used by the User for payment will not be debited. Charging will be made only after the conclusion of the contract and after the details of (a) the credit card used by the User for payment have been verified and (b) the credit card company used by the User will be issued the debit authorization.
5.5. In case of non-payment, Deuxieme Fashion Guru SRL will refuse the order, communicating this by e-mail.
5.6. After receiving the order by Deuxieme Fashion Guru SRL, the Buyer will receive the invoice for their order by e-mail.
5.7. By placing the order to Deuxieme Fashion Guru SRL, the Buyer agrees to receive the invoice in electronic format, at the e-mail address mentioned.
6. Contract withdrawal
6.1. The Buyer may unilaterally terminate the Contract, more specifically to return a Product, within 14 calendar days. This can be done only in writing and the product or products can be returned without invoking any reason and without incurring any costs other than the delivery, if the product or products:
– are in the original packaging
– are complete
– have not been used or damaged (otherwise, they may be returned to the customer)
– are not unsuitable for return for reasons of health protection or hygiene, if they have been unsealed after delivery
– the products do not show physical changes, blows, cracks, scratches, shocks, etc.
6.2. In order to exercise your right of withdrawal, you must inform us through the return form, using an unequivocal statement regarding the exercise of the right of withdrawal before the expiration of the withdrawal period. Before returning the product, it is mandatory to fill in the online return form. For this:
– You can fill-in the online form, that can be found HERE, which will be sent directly by pressing the “Send” button
– Or you can download the form locally, that can be found HERE, which you must fill-in and by e-mail to the address firstname.lastname@example.org.
6.3. According to enactment 34/2014, the return period of the Product expires within 14 days from:
– the day on which the Buyer takes physical possession of the last Product, if the Buyer orders through a single order multiple product that will be delivered separately
– the day on which the Buyer takes physical possession of the last Product or the last part, in case of delivery of a product consisting of several lots or parts
6.4. The buyer can return the Products using any delivery company.
6.5. The costs of returning the products will be borne by the Buyer.
6.6. If the Buyer requests the withdrawal from the Contract within the Contract’s legal term of withdrawal, they must also return any gifts that accompanied the product.
6.7. If the Order is paid, the Seller will reimburse the amount within a maximum of 14 (fourteen) days from the date of informing the Seller by the Buyer of his decision to withdraw from the Contract. The amount will be returned as follows:
– for Orders paid by credit/debit card, by refund to the account from which the payment was made or by issuing an electronic voucher, at the Buyer’s choice;
– for Orders paid by cash on delivery, by bank transfer, in the IBAN account specified in the Return Form or by issuing an electronic voucher, at the Buyer’s choice
6.8. The Seller may defer the refund until the Products are received or until a proof that they have been shipped is provided.
6.9. If a Product ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Buyer of this fact and will return to the Buyer’s account the value of the Product, within a maximum of 14 (fourteen) days from the date on which The Seller has become aware of this fact or from the date on which the Buyer has expressly expressed its intention to terminate the Contract.
6.10. If you have not been able to solve any of your problems with one of the sales consultants Deuxieme Fashion Guru SRL, by phone or via e-mail, for internal conciliation please send an e-mail to email@example.com.
7. Product warranty and non-conformities
7.1. The description of the products offered on the Site was elaborated by Deuxieme Fashion Guru SRL based on what the suppliers communicated at their own risk, in order to offer the User as much information as possible in order to evaluate the Product.
7.2. The images and colors of the Products published on the Site may differ from the real ones due to the local system settings and / or the tools used to view them. Deuxieme Fashion Guru SRL is not responsible for the discrepancy between the ordered Product and the description of the Product present on the site, if the discrepancy derives from the errors in the description of the supplier, and Deuxieme Fashion Guru SRL was not and could not be aware using due diligence.
7.3. Deuxieme Fashion Guru SRL undertakes to correct all errors in the description of the products offered on the site, as soon as possible after finding out. The reporting of such errors can be done by contacting the Deuxieme Fashion Customer Service at the e-mail address firstname.lastname@example.org or through the contact form on the Site.
7.4. All the Products sold by Deuxieme Fashion Guru SRL benefit of warranty in accordance with the legislation in force and the commercial policies of the producers. The products are new, in original packaging and come from sources authorized by each manufacturer.
7.5. If the Buyer considers that one or more Products are defective, within the legal warranty period, they must contact the Customer Service by e-mail at the e-mail address email@example.com, reporting in detail the problem encountered.
7.6. In this case, the Buyer must grant, at their expense, the return of the product and its accessories to Deuxieme Fashion Guru SRL within 5 (five) days from the date of notification.
7.7. If the reported defect is confirmed, then Deuxieme Fashion Guru SRL will provide the repairing or replacement of the defective Product or, if accepted by the User, a value coupon (voucher) equal to 100% of the Product value and the costs incurred by the User for the return. The voucher can be used to purchase another Product available on the Site. The Seller will provide the solution (repairing or replacement or voucher) within a reasonable time from the receipt of the Buyer’s complaint, and not more than 15 days.
7.8. For all the defects of the purchased products identified during the legal warranty period, the Buyer has the option to request the products to be brought in conformity, by eliminating the defects, and in case this is not possible, to receive a new product. In case this is also not possible, the Buyer can choose between receiving a voucher or withdrawing from the contract.
7.9. Defective Products or modified in any way by the Buyer are excluded from the Legal Guarantee. Any defects due to accident or the Buyer’s liability are also excluded from the scope of the Legal Guarantee.
7.10. Conventional guarantees regarding the products sold are those provided directly by the manufacturer.
8. Service suspension
8.1. Deuxieme Fashion Guru SRL reserves the right to temporarily suspend, without any prior communication, the operation of the Site for the time strictly necessary for the necessary and / or adequate technical interventions to improve the quality of the services offered.
8.2. Deuxieme Fashion Guru SRL may, at any time, interrupt the service if there are justified reasons for Security, breaches of confidentiality or any other justified reason, in this case notifying the User.
9. Site content and intellectual property rights
9.1. Intellectual and / or industrial property rights over the contents of the Site, such as, for example, images, photos, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material in any format, including menus, web pages, graphics, colors, diagrams, tools, characters and the design of the Site itself, diagrams, appearance, methods, processes, functions and software components, are the exclusive property of Deuxieme Fashion Guru SRL and the other owners accordingly. Reproduction, modification, duplication, copying, distribution, sale or otherwise exploitation of the images and / or content of the Site is prohibited, unless it has been authorized in writing by Deuxieme Fashion Guru SRL. It is also forbidden to use the content of the Site for commercial and / or advertising purposes.
9.2. All the other distinctive signs that distinguish the Products sold on the Site are registered trademarks of their owners and are used by Deuxieme Fashion Guru SRL by the virtue of the right to distinguish, describe and publish the Products for sale on the Site. Any use of the non-compliant and unauthorized trademarks mentioned above is prohibited.
9.3. The User may not modify or adapt the Site or the material provided by Deuxieme Fashion Guru SRL in any way.
10. Value Coupons (Vouchers)
10.1. Deuxieme Fashion Guru SRL offers the possibility to grant value coupons (vouchers). These may be distributed by Deuxieme Fashion Guru SRL to its current or potential customers, for promotional or commercial purposes, in electronic format or on paper, directly or through third party partners. The value coupons (vouchers) give the beneficiary a discount, with the limits described for each value coupon, individually.
10.2. The validity and value of the value coupon are specified at the time of issuance of the coupon. In the case of value coupons offered by Deuxieme Fashion Guru SRL for a specific offer, these coupons cannot be used for other offers or combined with other offers. In any case, vouchers must be used until the expiration date specified on the date of issue.
10.3. Value coupons cannot be converted into cash and cannot accrue interest.
10.4. Vouchers cannot be used to pay products return shipping costs.
10.5. Deuxieme Fashion Guru SRL takes the right not to accept value coupons for orders with an amount less than the minimum amount specified at the time of issuing the discount coupon.
10.6. If the value of the value coupon exceeds the purchase amount, Deuxieme Fashion Guru SRL will not reimburse or re-credit the remaining amount to the User.
10.7. If the order exceeds the voucher value, the amount difference can be paid by the User using the normal means of payment mentioned in the Terms and Conditions.
10.8. Deuxieme Fashion Guru SRL reserves the right to accept only one value coupon per order.
10.9. In case of returning the product, after withdrawal, the value coupons will not be refunded.
11. Personal Data Processing
12. Commercial Communications
12.1. The Site User can subscribe to the newsletter after accepting the Terms and Conditions of the Site by clicking the accept button.
12.2. The User’s personal data, collected by subscribing to the newsletter, will be used strictly for receiving the newsletter related to the products of Deuxieme Fashion Guru SRL, by email.
12.3. The user can unsubscribe at any time by clicking the unsubscribe link in the email.
12.4. The information provided to Deuxieme Fashion Guru SRL is used only for the purpose for which it was entered, in this case for the newsletter subscription. Deuxieme Fashion Guru SRL does not provide your e-mail address to third parties, does not encourage spam, and does not make public the data provided by its customers without their explicit consent.
13. Applicable law
13.1. This contract is regulated by Romanian legislation.
13.2. Any disputes arising between Deuxieme Fashion Guru SRL and the User will be resolved mutually within 30 working days from the date of receiving the User’s written notification. If the dispute, claim or misunderstanding cannot be settled mutally, they will be resolved by the competent courts in Romania.
14. Force majeure
14.1. Force majeure means an event beyond the control of the parties, which is not due to their fault, and which could not have been foreseen at the time of concluding the Contract and which makes impossible the execution and, respectively, the fulfillment of the Contract.
14.2. The owner and administrator of Deuxieme Fashion Guru SRL cannot be held responsible for any delay or error resulting directly or indirectly from causes that do not depend on the will of Deuxieme Fashion Guru SRL. This exemption includes, but is not limited to: errors in the operation of technical equipment used by Deuxieme Fashion Guru SRL, failure of internet connection, failure of telephone connections, computer viruses, unauthorized access to Deuxieme Fashion Guru SRL systems, operating errors, as well as the cases of force majeure stipulated by the legislation in force.
14.3. Force majeure exempts the contracting parties from fulfilling the obligations assumed by this Contract, so each party will have the right to notify the other party of the full termination of the Contract without any of them being able to claim damages from the other.
14.4. The contracting party invoking force majeure has the obligation to notify the other party, within 15 days, of its occurrence and to take any measures available in order to limit the consequences.
15. Terms and definitions
Seller / Deuxieme – S.C. Deuxieme Fashion Guru S.R.L., legal person of Romanian nationality, having its registered office in Bucharest, sector 4, Peroni street, Nr. 14-16, floor 1, room 6, and trade Registration Number J40/16112/08.11.2018, CIF RO42672392.
Site – the online store hosted at the 2xieme.com web address
User – any legal entity or individual over the age of 16 who uses the Site
Buyer – any user who places an order
Client – any individual over 16 years of age or legal person with access to content, through any means of communication provided by Deuxieme Fashion Guru SRL
Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, the intention to purchase Products from the Site.
Product – any product listed on the site, also mentioned in the Order, which is to be supplied by the Seller, to the Buyer as a result of the concluded Contract.
Campaign – the action of exhibiting a finite number of Products having a limited and predefined stock, for a limited period of time established by the Seller, for commercial purposes.
Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
– all the information on the Site that can be visited, viewed or otherwise accessed by using electronic equipment;
– the content of any e-mail sent to Buyers by the Seller by electronic means and / or any other available means of communication;
– any information communicated by any means by the Seller, to the Buyer;
– information related to the Products and / or prices charged by the Seller in a certain period;
– data regarding the Seller.
Cart – the section of the Site that allows the Buyer / User to add Products that they want to purchase at the time of addition in the Cart or at a later time.
Commercial Communications – a means of information usually electronic and periodic, consisting of any type of message sent, containing general and thematic information, information on products similar to or complementary to those you have purchased, offers or promotions, market surveys or others.
Transaction – the collection or reimbursement of an amount resulting from the sale of a Product by Deuxieme Fashion Guru SRL, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.